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Course and Event Cancellation Policy

Places on courses and events are limited and we therefore operate a cancellation policy regarding refunds and transfers. Once you have received confirmation of your place on the course or event you will be liable for the whole fee unless we receive written notification of cancellation more than three weeks before the course or event date.

Written notification of cancellation can be sent via email to registrations@military-transitions.co.uk or by post to Portfolio Careers Ltd, Banbury Road Business Centre, 166 Banbury Road, Oxford OX2 7BT. For bookings cancelled more than three weeks before the course or event, delegates will be able to change the date of their booking free-of-charge, or 100% of the fees that have been paid will be refunded. For bookings cancelled three weeks or less before the event, no refund will be made other than in exceptional circumstances at the discretion of the course or event leader.

Please note that for bookings made three weeks or less before the event, the course or event fee will be non-refundable, other than in exceptional circumstances at the discretion of the course or event leader. If a cancellation is made three weeks or less before a course or event, applicants will be able to book on a further course or event for an additional fee. This fee is non-refundable should the delegate then choose to cancel this booking. No refund will be made for non-attendance on the course or event.

In the case of cancellation of a course or event by Military Transitions, we will endeavour to inform all participants at least two weeks before the course or event is due to take place, although please be aware that this is not always possible. In such a case, all course or event fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may be incurred, such as flights or accommodation.

If dates have to be changed by Military Transitions, delegates may request a full refund if the new dates are not convenient.

Should you have any questions regarding these terms and conditions, please contact the Office Administrator on 01865 350 345 or send an email to registrations@military-transitions.co.uk

Military Transitions is a trading name of Portfolio Careers Limited, Registered in England and Wales Number 8079372, Registered Address 166 Banbury Road, Oxford OX2 7BT Tel: 01865 350 345